Site Map
The challenges of digital technology for local authorities
- Clarify expectations about digital services
- Produce a diagnosis of your digital maturity
- Identify possible partners and map the ecosystem
- Start with pilot actions in order to test
- Define a roadmap for scaling up
- Follow, evaluate and communicate on the digital transition
Digital technology in four urban domains
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Manage urban services
- Clarify expectations to improve the supply of services
- Produce a diagnosis of digital tools for the targeted urban service
- Identify possible partners to use ICT in service provision
- Start with pilot actions on a limited segment
- Define a roadmap to facilitate the matching of service supply and demand
- Evaluate improvement of the targeted service and user experience
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Plan for the most vulnerable
- Clarify expectations about digitalization of urban and spatial planning
- Perform a self-diagnosis of available and usable data for planning and crisis and disaster management
- Identify the partners and ecosystem capable of producing urban data
- Start with pilot actions to test simple solutions
- Define a roadmap to ensure public responsibility for urban planning data
- Assess, learn and enrich the data for territorial knowledge, and communicate on possible contributions
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Stimulate local economic development
- Clarify expectations: digital technology as an economic sector or at the service of economic activities?
- Produce a diagnosis: know your local digital ecosystem
- Identify potentially interested local partners
- Start with pilot actions to support the digitalization of the local economy
- Define a roadmap to boost local economic development
- Evaluate learning and follow the digitalization of the local economy
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Improve relations between local authorities and citizens
- Clarify the political expectations of the local authority and commit to accountability
- Perform a diagnosis of e-governance maturity and use of civic tech
- Identify possible partners and map local civic tech initiatives
- Start with pilot actions to initiate a virtuous circle with citizens
- Define a roadmap for becoming an “online” city
- Assess the improvement in citizen perception of local authorities and communicate on the digital transition
Transforming local authority organisation
- Mobilise and enhance technical and human resources
- Adapt and digitalize local authority organization
- Build and share a local digital data platform
- Consolidate digital technology in the staff’s long term practices
Understanding, discovering, practical implementations
- Suggestion boxes
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Initiatives
- CITIIIS: City Investments to Innovate, Integrate and Sustain
- MapKibera: participatory mapping
- iTicket: automated transport ticket management
- Risk management and early warning system
- DataCity: open innovation system
- Smart Tourism Destination: territorial and digital strategy
- Dematerialisation of municipal procedures
- YTax for the collection of municipal taxes
- Decentralized cooperation and participatory planning
- TechTown, a European network on the issue of job creation
- An open data policy
- A working group for opening public data
- “E-Fes”: dematerialisation of the civil registry
- Digitalization of the local authorities of intermediate cities
- E-Citie for tax collection and payment
- Digital contributions to a participatory budget
- Mekong Innovative Start-up Tourism
- CIPMEN: The incubator for start-ups
- The City of Le Havre co-finances the Digital City
- Participatory mapping of precarious neighbourhoods
- Dhaka-Innovate: mapping of informal settlements by remote detection
- Open Cities Project: risk mapping
- Urban Lab of “Paris and Co”: how a city guides and stimulates innovation on its own territory
- The information system of Cape Town: support to public decision-making
- Hackathon Hack Jozi Challenge
- The national strategy of digital modernisation as a framework for the local authorities
- Community Internet access points implemented by the local authorities
- WeCyclers: selective precollection of waste
- Mi Muni en Casa: online municipal services
- Accra Mobile: innovative mapping of artisanal transportation
- Collaborative design of a municipal digital strategy
- Practical exercises
- Key questions
