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Digital technology in four urban domains

The aim of this part is to guide local authorities who wish to integrate digital technology into their concrete projects. The support method comprises knowledge milestones, toolboxes, practical exercises and feedback from experience on the ground.

The examples of initiatives and solutions presented here have been taken from representative case studies. We have given precedence to frugal, simple, accessible solutions that create opportunities.

Lastly, the local authorities are offered a “work sheet” for each of the domains, which takes up the practical exercises so that the reader of the guide can have an initial working document with the first responses by the local authority’s team.

Manage urban services

The challenge is to accompany local authorities to make digital technology an opportunity for improving the efficiency and quality of services. Worksheet “Manage urban services”

Plan for the most vulnerable

The challenge for local authorities is to place digital technology at the service of urban planning that includes the most vulnerable population groups. Worksheet “Plan for the most vulnerable”

Stimulate local economic development

The challenge for local authorities is to encourage the local entrepreneurial ecosystem to embrace digital technology. Worksheet “Stimulate local economic development”

Improve relations between local authorities and citizens

The challenge for local authorities is to use digital technology to stimulate citizen participation, facilitate exchanges with the population and increase political accountability. Worksheet “Improve relations with citizens”

Part B

The aim of this part is to guide local authorities who wish to integrate digital technology into their concrete projects. The support method comprises knowledge milestones, toolboxes, practical exercises and feedback from experience on the ground.