Define a roadmap for becoming an “online” city

Goal

The local authority should scale up the first pilot actions and make use of civic tech Civic tech
The use of technology to strengthen democratic bonds between citizens and government and improve the political system. This encompasses any technology allowing an increase in the power of citizens on political life, or making the government more accessible, efficient and effective.

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Civic tech Civic tech
The use of technology to strengthen democratic bonds between citizens and government and improve the political system. This encompasses any technology allowing an increase in the power of citizens on political life, or making the government more accessible, efficient and effective.

brings together digital offers that use technology to boost the democratic bond between citizens and government. Although many are developed on a national scale (to address members of Parliament for example), these tools can be used and adapted at local level. They include citizens involved on a personal level, NGOs, the media, start-ups and foundations who focus efforts on the development of citizen networks, community commitment and the sharing of data.

Suggestion box

Some digital tools for facilitating exchanges

Data production

Conversion of paper files to digital format, storage in databases and computer archives
Collection of taxes and dematerialised receipts
Sensors and connected objects (cameras, etc.)
Crowdsourced data

Data analysis and processing

Computerisation of manual operations (production of reports, record of salaries, etc.)
Inventory of office equipment and document search equipment
Record of tax payers in an online municipal register
Centralisation of data on a municipal server
Geolocalisation of tax payers
Creation of integrated operations and control centres

Communication and exchanges

Sharing of hard disks, printers and scanners
Libraries and electronic archives
Internet platforms open to citizens
Deadline reminders by SMS
Applications for notifying irregularities, recording infringements
Conversion of data into re-usable formats
Digitalization of legislative documents

Methods of governance, coordination and steering of digital technology and innovation depend on the local political-administrative context (Part A, Step 5), rather than being specific to this particular action sector. The key questions and possibilities of intervention methods therefore remain the same.

Suggestion box

Civic tech solutions for engaging citizens

FixMyStreet: tool for notifying problems observed in the street (holes, flooding, etc.).
Bouge Ma Ville: tool for submitting a request for information or pointing out a problem.
Fluicity: platform for exchanges between elected representatives and the population on ongoing projects.
CityZen Map: mapping application for citizen participation in development projects.
Democracy Os: consultation service platform for inhabitants.
Cap Collectif: platform for building participatory applications.
Unlimited Cities: collaborative urban planning tool.
CitySDK: kit for developing, harmonising and sharing API API
Application programming interface which allows software to provide services or data to another programme simply. For example, the geocoding API proposed on the data.gouv.fr website is used to convert a postal address into geographic coordinates.

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Practical exercise

Define the action methods for improving relations between local authority and users

Define your vision as a local authority

What commitments should be made in terms of digitalized services for the population?
How can civic tech Civic tech
The use of technology to strengthen democratic bonds between citizens and government and improve the political system. This encompasses any technology allowing an increase in the power of citizens on political life, or making the government more accessible, efficient and effective.

start-ups be relied on and cooperated with?
Which data and information should be shared?
What are the actions to be conducted for the most vulnerable members of the population so that they can take part in the process?

Choose a digital action that the municipality can support on a larger scale after completing a test phase (previous step)

Gradual dematerialisation of tax and administrative procedures?
Systematic online collection and management of taxes and duties?
Systematic transparency of major investment decisions?
Convergence and coordination of tools for experience feedback, opinions, claims and notifications from citizens?
Integration of opinions from forums, media and digital platforms for citizen control in decision-making?