Choose an orientation representing one of the main goals of the introduction of digital technology from among the following proposals

• Digital technology contributes to improving the supply of urban services for better inclusion and sustainability.
• Digital technology can facilitate and accompany the development of new private services.
• Digital technology can be used to list the existing alternative service providers and have them cooperate.

Identify the population groups with little or poor service and make sure they benefit from the digitalization of the service

• Who are the social groups or neighbourhoods with no access to the service concerned? To what extent can digital technology accentuate this exclusion?
• Who are the informal service providers who could lose their business when the digital systems are introduced?